Shipping & Delivery
At Sugoi Collectible, we’re committed to delivering your collectibles smoothly. Here’s what you need to know:
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In Stock Items: After confirming your payment, we’ll pick and pack your order within 5 business days. We primarily use NZ Post and Parcel the Parcel (for rural areas).
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Tracking: You’ll receive an email with a tracking number once your order ships. Tracking updates will be available once the courier picks up the package.
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Rural Areas: Deliveries to rural locations may face longer delays due to local transport schedules.
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Delivery and Inspection: All deliveries require a signature. Please inspect your parcel upon receipt. If it’s damaged, contact us right away. Note that opened items cannot be claimed as shipping damage, so keep the item unopened if there’s an issue.
Thank you for choosing Sugoi Collectible! For any questions or concerns, feel free to contact us.